Bear Brothers Cleaning Terms of Service

The terms and conditions stated herein (collectively, this “Agreement”) constitute a legal agreement between you (the “Customer”) and Managed by Bear Brothers Cleaning, LLC. By using or receiving any goods or services supplied to the Customer by the Company (together with the website located at https://www.bearbroscleaning.com, collectively, the “Services”), and downloading, installing or using any associated software or mobile or tablet application supplied by the Company, the purpose of which is to enable the Customer to use the Service (collectively, the Software ”), the Customer hereby expressly acknowledges and agrees to be bound by the terms and conditions of this Agreement, and any future amendments and additions to this Agreement as published from time to time at https://www.bearbroscleaning.com/terms-of-service.

The Company reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service or Software at any time, effective upon posting of an updated version of this Agreement at https://www.bearbroscleaning.com/terms-of-service. The Customer is responsible for regularly reviewing this Agreement. Continued use of the Service or Software after any such changes shall constitute the Customer’s consent to such changes.

Bear Brothers Cleaning Platform, LLC’s services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Bear Brothers Cleaning Platform, LLC may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law, and the right to access the Site is revoked in such jurisdictions.

Individuals under the age of 18 must at all times use Bear Brothers Cleaning Platform, LLC’s services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In all cases, the adult is the merchant and is responsible for any and all activities.

You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by Bear Brothers Cleaning Platform, LLC’s policies as stated in the Agreement (if applicable to your activities on or use of the Site) as well as all other operating rules, policies, and procedures that may be published from time to time on the Site by Bear Brothers Cleaning Platform, LLC, each of which is incorporated herein by reference and each of which may be updated by Bear Brothers Cleaning Platform, LLC from time to time without notice to you.

Terms and Conditions and Privacy Policy apply to any users on our site or anyone making contact with the Bear Brothers Cleaning, LLC organization in anyway or form.

Social Media and Pictures of Work

By purchasing a clean from Bear Brothers Cleaning for your home, place, or any clean we perform, you are authorizing us to take pictures of our work. We use these pictures for quality assurance and to spread our great work across social media. If you do not want pictures taken of your home and do not want them posted on social media, please tell us before the clean.

Service Overview

Bear Brothers Cleaning, LLC is a platform through which customers schedule jobs and providers are assigned to complete the job. When a job is posted and at Bear Brothers Cleaning, LLC’s discretion, we may pre-authorize a payment card. We assign a provider(s) to do the job based on their location and other criteria. Once a job has been completed Bear Brothers Cleaning, LLC collects payment from the customer and pays the provider(s). Bear Brothers Cleaning, LLC takes a commission for introducing the parties. Bear Brothers Cleaning, LLC does not allow cash transactions.

It is free to register with Bear Brothers Cleaning, LLC. You must be registered before you can schedule a job, and we will ask you to provide certain information, including your mobile number and payment card or account details. As a provider, you will register with Bear Brothers Cleaning, LLC as part of an onboarding process, which confirms that you can do Bear Brothers Cleaning, LLC jobs.

You understand and agree that Bear Brothers Cleaning, LLC acts as an agent and is not a party to agreements entered into between customers and providers. Bear Brothers Cleaning, LLC is not an employment agency and has no control over the conduct or suitability of customers and providers to post or complete the jobs, and that the satisfactory completion of a job is solely determined between the parties. It is a condition of use of the services that the parties acknowledge they have complete control over their own conduct and the outcome of the services, and Bear Brothers Cleaning, LLC disclaims all liability in this regard.

We will attempt to match you with service professionals near your area. We do not guarantee that we will be able to match your service needs with a service professional or that there are service professionals in your area that are either capable or willing to complete your service needs.

Although we take steps to examine the credentials of our listed service professionals, we make no representations or guarantees regarding the skills or representations of such service professional or the quality of their work if you elect to retain their services. Service Professionals, by offering services through the Site, warrant and represent that they, and their employees, contractors, subcontractors, agents or employees who may perform work for them, are certified, bonded, insured, and properly and fully licensed, as required by applicable laws or regulations to which they may be subject in the jurisdiction or jurisdictions in which they offer their services and in relation to the specific service they offering the Site user. Bear Brothers Cleaning, LLC may review license information provided by Service Professionals either at the request of the Service Professional or at the discretion of Bear Brothers Cleaning, LLC, but cannot guarantee the accuracy or completeness of any such information, or guarantee that a Service Professional is qualified to perform any given service. It is entirely up to you to evaluate a service professional’s qualifications; Bear Brothers Cleaning, LLC does not endorse or recommend the services of any particular service professional. You are responsible for entering into a direct contract or otherwise reaching an agreement with a service professional. Bear Brothers Cleaning, LLC is not an agent of the service professionals, and the service professionals are not employees of Bear Brothers Cleaning, LLC. Bear Brothers Cleaning, LLC shall have no obligations or involvement if any dispute arises between you and the Service Professional. IF THERE IS A DISPUTE BETWEEN PARTICIPANTS ON THE PLATFORM, OR BETWEEN REGISTERED USERS OR ANY PLATFORM USER AND ANY THIRD PARTY, YOU ACKNOWLEDGE AND AGREE THAT Bear Brothers Cleaning, LLC IS UNDER NO OBLIGATION TO BECOME INVOLVED. Site users are responsible for taking safety measures prior to engaging into an agreement with a Service Professional. Bear Brothers Cleaning, LLC is not responsible for any safety precautions. Safety precautions include validating member’s (customer verifies pro; pro verifies customers) criminal records, certifications, credentials, etc. You are solely responsible for taking reasonable precautions and make whatever investigation or inquiries you deem necessary or appropriate before proceeding with any online or offline transaction with any third party, including without limitation, Service Professionals and Service Users.

Bear Brothers Cleaning, LLC is not responsible and does not perform any of the services requested by you in your service request. Applicable federal, state, and local laws govern the terms of any contracts between you and service professionals.

Any disputes between you and a professional will be resolved between you and the service professional directly. YOU HEREBY AGREE TO RELEASE ANY OFFICERS, DIRECTORS, AFFILIATES, MEMBERS, SUCCESSORS, ATTORNEYS, EMPLOYEES, AND AGENTS OF Bear Brothers Cleaning, LLC AND FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH SERVICE PROFESSIONALS. Service Professionals are not permitted to use the Site to post for employment positions that violate any federal, state or local laws in expressing preference or limiting employment based on race, color, religion, sex, national origin, age, handicap or other protected class. Bear Brothers Cleaning, LLC will use its best efforts to remove any known posting that violates these provisions. Customer must provide specific products they want the provider to use.

Offers, Promotions and Referrals

Bear Brothers Cleaning, LLC may make available to you offers, discounts, and other promotions, including our referral programs (each a “Promotion,” collectively “Promotions”). Promotions may expire and are subject to change without notice. Promotions, including payments and rewards received as a result of any Promotion, are nontransferable and cannot be combined with any other Promotion or redeemed for cash. In order to secure jobs for Service Providers using our platform, Bear Brothers Cleaning, LLC offers promotions/discounts and time to time, the Service Provider(s) may be subject to receive payment out of the discounted rate.

Additionally, rewards such as gift cards, gift certificates, and vouchers that are issued by a third-party in connection with a Promotion may be subject to additional terms and conditions imposed by such third-party issuer. Bear Brothers Cleaning, LLC does not guarantee the timing of Payments or rewards. Payments and rewards may be subject to state and federal taxes. Bear Brothers Cleaning, LLC may require you to submit a completed I.R.S W-9 form as a condition of eligibility for any Promotion and issue I.R.S. form 1099-MISC to you as a result of receiving any payment or reward in connection with any Promotion. Promotions are subject to additional terms and conditions. In the event of any conflict between these Terms and Conditions and the terms and conditions of any Promotion, the terms and conditions of the promotions will control.

Refer a Friend and Referral fee

$5,000 Referral fee will be charged by Bear Brothers Cleaning, LLC when our present or ex Provider(s) work with a Bear Brothers Cleaning client outside of the Bear Brothers Cleaning.

You will also be entitled to receive the Refer a Friend Bonus (the “RF Bonus”) if: Following a referral by you of a friend to Bear Brothers Cleaning, LLC (in accordance with the referral procedure of Bear Brothers Cleaning, LLC), the friend opens a user account with Bear Brothers Cleaning, LLC, When gaining a lot of referral credits you must make sure each credit comes from a new invite friend or one per household. If either you or the Friend are entitled to receive any other bonus, prize or benefit from Bear Brothers Cleaning, LLC in connection with the activities that give rise to the entitlement to the RF Bonus, then you and the Friend will receive the higher of the RF Bonus or the other bonus, prize or benefit to be decided at the sole discretion of Bear Brothers Cleaning, LLC.

There is no limit on the number of RF Bonuses you may receive, subject to these terms and conditions. For the avoidance of doubt, it is hereby clarified that an RF Bonus will be granted once per Friend. Bear Brothers Cleaning, LLC’s decision is final on all matters relating to the awarding of the RF Bonus and shall not be subject to review or appeal by you or any third party.

Company Cars

Occasionally you may see a Bear Brothers Cleaning promotional vehicle on the road. The car is a promotional vehicle only, and we sometimes give it to anyone willing to drive it in the areas we service in exchange for branding purposes only. That can be but is not limited to a service professional, an employee, or a third party.

Use of the Services

As a User of the Services you agree to the following:

To register and create an account for your personal or business use only. You may not authorize others to use your account, and you may not assign or transfer your account to any other person or entity. You may register only one account. You are responsible for keeping any registration details confidential including your password. You acknowledge that Bear Brothers Cleaning, LLC is not responsible for any third-party access to your account and the consequences thereof, howsoever caused.

The website and mobile apps are intended to be used in the USA only, and there may be further geographical limitations for use of the Services within the USA as amended from time to time. As a Customer, you may Post Jobs that are to be completed within the country stipulated only.

You are responsible and assume liability for all information and User Content that you add to the website and mobile apps. Details of how Bear Brothers Cleaning, LLC may use any information and content are provided in the Privacy Policy.

You assume all risk when using the Services, including, but not limited to, any risks associated with interacting with other people. You acknowledge that Bear Brothers Cleaning, LLC is not able to guarantee the accuracy of information provided to you by other people and that you should confirm such information to your own satisfaction before you engage with them.

Bear Brothers Cleaning, LLC will assign a Posted Job to a Provider(s) who we consider best able to do the Job.

Bear Brothers Cleaning, LLC reserves the right, but is not under any obligation, to monitor information that is submitted to the website and mobile apps and to remove such information or material that in our sole opinion violates any applicable law, either the letter or spirit of this Agreement, or upon the request of a third party.

Account and Registration

In order to Post a Job or be assigned a Job that has been posted you must register and create an Account with Bear Brothers Cleaning, LLC. This is done directly with the Bear Brothers Cleaning, LLC website or mobile app. The Customer app is available for free download from the Apple and other app stores. The Provider app is distributed at our sole discretion during Provider On-Boarding.

It is possible to register with Bear Brothers Cleaning, LLC using login information with other third party social networking sites including, but not limited to Facebook. If you use Facebook or other third party social networking sites you warrant that you are entitled to disclose to Bear Brothers Cleaning, LLC your third party login information without breach of the terms and conditions of the third party site. By granting Bear Brothers Cleaning, LLC access to your third party account you acknowledge that Bear Brothers Cleaning, LLC will access certain information and may store and use this information.

When you create an Account with Bear Brothers Cleaning, LLC we ask you to provide information about yourself, including payment information. You warrant that the information you provide is true, that it relates to you and is entirely accurate. We may, at our sole discretion, take steps to validate any identification, payment or other information you provide to Bear Brothers Cleaning, LLC. We may use third party agencies to undertake this validation, and in accepting these Terms you accept Bear Brothers Cleaning, LLC may take such steps to confirm your identity and other details you provide. We may reject the creation of an Account at our absolute discretion.

When you register as a Bear Brothers Cleaning, LLC Provider we will ask you for more information, which may include ID, proof of address, social security number and right to work in the USA. We may ask you for evidence that you hold public liability insurance. We also ask for your bank account details. It is a condition of registering with Bear Brothers Cleaning, LLC as a Provider that you hold a USA bank or building society account into which payments from Bear Brothers Cleaning, LLC will be made.

It is a condition of the use of Bear Brothers Cleaning, LLC that you provide us with your mobile phone number.

Trust Issues

Bear Brothers Cleaning, LLC takes reasonable steps to On-Board Providers who are experienced in the Services they provide. We check ID, proof of address and right to work and take reasonable steps to determine experience, which may include reference checking. The Parties may review each other at the end of a Job, and these reviews may be available to provide assurance. Bear Brothers Cleaning, LLC does not accept liability on the suitability of the Provider(s) to do Jobs or the quality of the outcome.

Descriptions of Job

As a Bear Brothers Cleaning, LLC Customer you can create a Job. The Job will include a description, location and a price that is predetermined by Bear Brothers Cleaning, LLC, either per hour or per job. You may also upload photographs relating to the Job, and in so doing you agree not to submit photographs that are likely to offend. Likewise, providers may upload photos relating to the Job for quality assurance purposes.

Bear Brothers Cleaning, LLC will assign a Provider(s) to the Job, and the Provider(s) will normally be available within two hours if not immediately. We provide an estimate of the arrival time at the time of posting the job; this time is indicative and may vary.

Cancellation Policy

You may cancel a Job anytime; after the given period displayed on the applications or website, the minimum fee will be charged. If cancelled within the grace period displayed, no fee will be due. If our professionals arrive at the job location and are unable to contact you or gain access to the job location they will message and attempt to contact you for 20 minutes, after which you will be charged the minimum fee, and the job will be cancelled.

When booking a recurring service and canceling after the 1st appointment, the difference in the frequency discount will be charged. We offer recurring discounts for clients who book Bear Brothers Cleaning and are on weekly, every other week, or monthly cleanings. As a result, the first appointment is automatically discounted.

Card Pre-Authorization

When a Customer Posts a Job we may pre-authorize payment of a minimum of $1 on the payment card added to the platform. A Job will only be posted when the pre-authorization is successfully received. This pre-authorization will be released if the Job is cancelled or at the time of final payment. Typically the pre-authorized amount is equal or around the job amount.

We reserve the right to take the pre-authorization amount in the event the payment for a job is not fully collected and you accept our right to do this.

Pricing

A Job is posted at a pre-determined price, which may be per hour or per Job. The price includes Bear Brothers Cleaning, LLC’s commission, which is a percentage of the price of the Job and may vary from time to time at Bear Brothers Cleaning, LLC’s sole discretion. For Jobs that have a per hour price the minimum hourly requirement will be charged in full regardless of the time spent by the Provider in doing the Job. Subsequent hours after the minimum hourly requirement will be charged per minute. Bear Brothers Cleaning, LLC reserves the right to change prices at any time.

Payment

When a Job is completed Bear Brothers Cleaning, LLC calculates the final amount to be paid, including applicable discounts. The Customer may release payment or Bear Brothers Cleaning, LLC may take payment.

The Customer agrees to hold sufficient funds in their account to pay the final amount as it becomes due and will not Post a Job unless they can pay for it. We may, at our sole discretion, not allow a Customer to Post a Job if we are outstanding the payment for a prior Job.

Bear Brothers Cleaning, LLC does not accept cash payments. All Jobs are posted using a valid payment card, and final payment is taken from the card once the Job is completed. Bear Brothers Cleaning, LLC reserves the right not to accept certain payment cards, including, but not limited to, pre-payment cards.

Bear Brothers Cleaning, LLC Providers are paid up to 10 working days after the Customer has paid for the Job, directly into a nominated bank account.

Payment Services

Bear Brothers Cleaning, LLC may use Payment Services at our complete discretion to facilitate payment card processing. Bear Brothers Cleaning, LLC will ensure that the Payment Services comply with such financial and other relevant regulations but will not be responsible for the performance of the Payment Services.

Bear Brothers Cleaning, LLC does not directly hold payment card information.

Bear Brothers Cleaning, LLC will be responsible for paying the fees charged by the Payment Services.

Disputes and Dispute Resolution

If the Customer is not satisfied that the Provider has completed the Job to the performance and/or quality the Customer may reasonably expect, the Parties may enter into a Dispute. The Parties may also enter into a Dispute if the Provider is not satisfied the Customer has correctly described the Job to be done. In the event of a Dispute the Parties hereby agree to negotiate a settlement in good faith and Bear Brothers Cleaning, LLC will act on behalf of the Provider to reach a mutually agreed settlement between the Parties, with the exception to extreme circumstances, including but not limited to claims of theft and property damage. In the cases of extreme circumstance the Provider is responsible for all settlements and liability in reaching a settlement between the parties.

If the Parties cannot reach resolution between themselves it will be escalated to Bear Brothers Cleaning, LLC and we will offer a recommendation for settlement of the Dispute. Bear Brothers Cleaning, LLC will request information to be provided by both Provider(s) and Customer and you agree to provide information that may be reasonably available to support Bear Brothers Cleaning, LLC in proposing a resolution. The Parties are under no obligation to accept any recommendation from Bear Brothers Cleaning, LLC, which is not binding.

In its decision Bear Brothers Cleaning, LLC may impose a solution on the Parties, which may include a solution for final payment. In so-doing the Parties accept that Bear Brothers Cleaning, LLC may impose such a solution. Should either Party decide to take further action beyond Bear Brothers Cleaning, LLC’s final decision, Bear Brothers Cleaning, LLC will provide information to a court or other body of competent jurisdiction and will absorb reasonable expenses in so doing. In no event will Bear Brothers Cleaning, LLC incur costs higher than the original agreed price of the Job.

Bear Brothers Cleaning, LLC reserves the right, at our sole discretion, to terminate the account of a User who it deems is entering into an excessive number of Disputes.

Loss or Damage

If the Customer suffers loss or damage to their property and attributes the loss or damage to a Provider(s), in the first instance, the Parties should try to resolve between themselves, which Bear Brothers Cleaning, LLC may facilitate. Bear Brothers Cleaning, LLC will initiate a claims procedure if the loss or damage is reported to us and may take further action, including reporting the matter to the police.

The absolute limit on any damage claim we accept on behalf of the Provider(s) is $50 or up to the total of the Job.

Recommendations and Reviews

Customers and Providers are encouraged to offer reviews for each other each time a Job is completed. You agree to provide a prompt review that is true and fully reflects your experience with the Customer or Provider with who you have engaged.

Bear Brothers Cleaning, LLC reserves the right to terminate the Accounts of Users who repeatedly receive poor reviews.

Bear Brothers Cleaning, LLC reserves the right to leave a review on customer’s behalf if feedback is provided over the phone to a representative. Customers can modify this review at any time from inside their dashboard.

Promocodes and Vouchers

Bear Brothers Cleaning, LLC may at our discretion issue a Promocode (or Voucher) to a Customer offering a discount from the total price of a Job. Such Promocodes are one time usage codes, have a finite expiry date and may only be applied one code per job. If the full value of a Promocode is not used in a Job the residual unused value will be lost. A Promocode may be withdrawn at anytime at our sole discretion.

Only one promocode may be used per household.

In order for the Promocode to be applied to a Job it must be entered into the app/site before the completion of a Job. The Customer will be still be required to enter a payment card when a Promocode is used in order that any payment in excess of the value of the Promocode may be charged.

If the Customer has entered more than one Promocode into the app the highest value unexpired code will be redeemed first, one per Job.

We may enter into agreements with third party companies where Promocodes are purchased by Customers at discounted prices. In such a case the sale agreement is between the Customer and the third party company and all issues relating to the redemption of the Promocode need to be addressed with the third party company. Bear Brothers Cleaning, LLC disclaims any liability in this regard.

When entering a Promocode the Customer will receive a message that it has been successfully entered. At Bear Brothers Cleaning, LLC’s discretion we may or may not provide any further information about a Promocode and we do not guarantee a Promocode may be applied to any particular Job.

Recurring Price Structure

If you decide not to continue our recurring service after the first cleaning, you will be charged the one-time cleaning price.

Late Cancellations

Because we reserve a time specifically for you, please make any schedule changes before 12 p.m. the day before service to avoid incurring a $50 cancellation, rescheduling or postponing fee. We appreciate your understanding.

Right to Refuse Service

Providers have the choice to leave upon arrival if the home is in extreme condition or feel unsafe/threatened. If you book a cleaning online that is not reasonable, such as a cleaning up after a large party (without providing that it was cleanup for a party), the providers may refuse service on the spot, and you will be charged the maximum cancellation fee. You can view the services we provide and do not provide on our services page:

Confirmation

Booking a service over the phone or online doesn’t guarantee you a spot for that date/time. You will be contacted by email with a confirmation once the booking is confirmed. From time to time, we may need to cancel your appointment last minute due to but not limited to, an emergency or an overbooking. This does not usually happen, but on occasion, it does. If such last-minute cancellation occurs, Bear Brothers Cleaning, LLC is not liable.

Refunds/Re-Cleans

Bear Brothers Cleaning does not offer any refunds. No re-cleans will be done if not notified within 24 hours with photos emailed of missed areas. Bear Brothers Cleaning has the right to determine if a Refund or Re-clean should be offered. Re-clean must be scheduled within 3 days of the original cleaning.

Price Adjustments

If the pricing calculator underestimates the price of your cleaning and the condition of your home is much worse than predicted, or the Provider is not happy with the price given, we do have permission to either adjust the price or refuse the service.

Live Chat

We provide a live chat service through the Bear Brothers Cleaning, LLC platform during business hours in order to better assist our client’s needs and questions during the online booking process. We may work with third parties to provide their web-based chat service on the Bear Brothers Cleaning, LLC platform. Please be aware that we may have access to records of the Live Chat, including transcripts of previous chats and our Live Chat Operators are also able to view keystrokes during the chat in order to provide a more efficient means of problem solving and Customer Service. Any information you share through our Live Chat service will not be shared with any third party or be used for marketing or commercial purposes. Our collection of this information is to assist our Operators with as much information as possible to better help our Customers and affiliates.

Website Pages

Not all pages on the site may be 100% correct or up to date. For example, we have location pages per each city that are pre-made before we launch in a new town. Even though that specific page may be found somewhere on the internet, it may not be 100% up to date. To confirm details, please call in or email us. We are not liable for any information you may have read on a web page.

Use

You have our permission to solely electronically copy and print hard copies of pages from this web site for personal AND/OR non-commercial reasons related to placing an order or shopping with us. Unless we give you written permission in advance, any other use of this web site, its content and its information, including linking or framing to this web site, is strictly prohibited.

Illness, health, and COVID-19

Bear Brothers Cleaning, LLC CAN NOT guarantee our service providers have not come in contact with the novel coronavirus (Covid-19) or any other illness or virus. Not all of our cleaners are fully vaccinated for COVID-19, nor do we require or recommend our cleaners to get vaccinated. If you require your cleaner to be fully vaccinated, please get in touch with us so we can check our records and verify. Our contractors do their absolute best with personal protective equipment but also reserve the right to decline a job if they have concerns for their health and safety. 

User Communication

Bear Brothers Cleaning, LLC is pleased to hear from users and welcomes your comments regarding our products and services. You alone are responsible for any communication, message, and/or other content that you post, upload, submit, transmit or share with Bear Brothers Cleaning, LLC on this website, by electronic mail or otherwise, including but not limited to, any data, questions, comments, suggestions or the like (collectively “User Communications”).

By transmitting or posting any User Communications, you represent and warrant that such User Communications are your own original work and will not infringe or violate any copyright, trademark, trade secret, rights of privacy, rights of publicity or any other applicable laws. Bear Brothers Cleaning, LLC does not endorse or sponsor any such User Communications submitted by you or other users of this website.

Bear Brothers Cleaning, LLC reserves the right to terminate your registration and/or deny you access if it determines, in its sole discretion, that you are violating these Terms of Use, or applicable law, or that your conduct is harmful to us, our interests or the interests of another user, a third-party provider, merchant, sponsor, licensor, or service provider.

You are prohibited from posting, uploading, submitting, sharing or transmitting any unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or would otherwise violate the law. Bear Brothers Cleaning, LLC will fully cooperate with any law enforcement authorities or court order requesting or directing Bear Brothers Cleaning, LLC to disclose the identity of anyone posting any such information or materials.

Subject to the terms and conditions set forth in our Privacy Policy, all User Communications will be treated as non-confidential and nonproprietary information. Accordingly, please do not post, upload, submit or share any User Communications you wish to be kept confidential or for which you expect compensation, acknowledgment or attribution.

Disclaimer

The materials on this website are provided “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.

Bear Brothers Cleaning, LLC expressly disclaims any duty to update or revise the materials on this website, although Bear Brothers Cleaning, LLC may modify the materials at any time without notice. Your use of this website is at your sole risk, and you assume full responsibility for any costs associated with your use of this website. Bear Brothers Cleaning, LLC shall not be liable for any damages of any kind related to your use of this website.

Indemnification

You agree to indemnify, defend, and hold harmless each of Bear Brothers Cleaning, LLC its parents, subsidiaries, affiliates, officers, directors and employees, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from your use of this Site, Company, or APP, the violation of these Terms of Use by you, or the infringement by you, or any other user using your account, of any intellectual property or other right of any person or entity.

Advertisements and Promotions

Bear Brothers Cleaning, LLC may run advertisements and promotions from third parties on our Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Bear Brothers Cleaning, LLC, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. Bear Brothers Cleaning, LLC is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-Bear Brothers Cleaning, LLC advertisers on our Site.

Errors and Omissions

Occasionally there may be information on this website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on this website is inaccurate at any time without prior notice to you.

Modification and Notice

You agree that Bear Brothers Cleaning, LLC may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.

Intellectual Property

This Site and all of its contents, including, but not limited to its text, photographs, images, illustrations, graphics, logos, formatting, audio, video, selection, arrangement and overall website design and appearance (collectively, the “Intellectual Property”) are protected by copyright, trade dress, trademark and other laws of the United States. The Intellectual Property displayed on or as a part of this Site is owned and controlled by Bear Brothers Cleaning, LLC or the party credited as the provider of the Intellectual Property. If Bear Brothers Cleaning, LLC uses the Intellectual Property of another owner it is for descriptive purposes only and this property remains the property of those respective owners. Any mention of Intellectual Property held by a third party should not be construed as an affiliation of Bear Brothers Cleaning, LLC with the third party or as an endorsement of its products or services.

All remarks, suggestions, ideas, registration information or other information communicated to Bear Brothers Cleaning, LLC through this Site (collectively, the “Information”) will forever be the property of Bear Brothers Cleaning, LLC. Bear Brothers Cleaning, LLC will not be required to treat any Information from you as confidential, will not be liable for any ideas communicated for use by Bear Brothers Cleaning, LLC (including without limitation, service or advertising ideas) and will not incur any liability as a result of any similarities between the Information and Bear Brothers Cleaning Platform, LLC’ business that may appear in the future. Without limitation, Bear Brothers Cleaning, LLC will have exclusive ownership of all present and future existing rights to the Information of every kind and nature everywhere. Bear Brothers Cleaning, LLC will be entitled to use the Information for any commercial, marketing or other purpose whatsoever without compensation to you or any other person communicating the Information. Any Information that may be received at this Company, Site or APP is provided voluntarily by you. Certain Information about you may also be subject to Bear Brothers Cleaning, LLC’ Privacy Policy. You acknowledge that you are responsible for whatever material you submit, and you, not Bear Brothers Cleaning, LLC, have full responsibility for the message, including, but not limited to its legality, reliability, appropriateness, originality and copyright.

Infringer Policy

In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Bear Brothers Cleaning, LLC has adopted a policy of terminating and barring, in appropriate circumstances and at King of Maids Platform, LLC’s sole discretion, site users or account holders who are deemed to be repeat infringers. Bear Brothers Cleaning, LLC may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Copyright Complaints.

If you believe that anything on the Bear Brothers Cleaning, LLC Service infringes upon any copyright that you own or control, you may file a notification with Bear Brothers Cleaning, LLC’s Designated Agent as set forth below:

ATTN: LEGAL

KBear Brothers Cleaning, LLC Copyright Agent

Address of Designated Agent: 210 Windham Street SE 35801 Huntsville, AL

Email Address of Designated Agent: info@bearbroscleaning.com

Please see 17 U.S.C. § 512(c) (3) for the requirements of a proper notification. If you knowingly misrepresent in your notification that the material or activity is infringing, you may be liable for any damages, including costs and attorneys’ fees, incurred by Bear Brothers Cleaning, LLC or the alleged infringer as the result of Bear Brothers Cleaning, LLC’s reliance upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

Trademarks and Service Marks

All marks and logos featured in this Web site, including, but not limited to Bear Brothers Cleaning, LLC trademarks, service marks, and registered trademarks may not be copied, imitated, or used, in whole or in part, without the prior written permission of Bear Brothers Cleaning, LLC or its affiliates. All page headers or logos may not be copied, imitated, or used, in whole or in part, without the prior written permission of Bear Brothers Cleaning, LLC or its affiliates.

All other trademarks, service marks, registered trademarks, product and service names and company names or logos that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Bear Brothers Cleaning, LLC.

Links to Other Websites

This Site may contain links to other websites. Bear Brothers Cleaning, LLC assumes no responsibility for the content or functionality of any non-Bear Brothers Cleaning LLC website to which we provide a link.

Severability

If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Assumption of Risk

You acknowledge and agree that there are risks associated with utilizing an Internet-based marketplace for the sale of goods, including but not limited to, the risk of failure of hardware, software, and Internet connections, the risk of malicious software introduction, and the risk that third parties may obtain unauthorized access to information stored within your Account. You acknowledge and agree that Bear Brothers Cleaning, LLC will not be responsible for any communication failures, disruptions, errors, distortions or delays you may experience when using the Bear Brothers Cleaning, LLC Service, however caused.

Bear Brothers Cleaning, LLC takes no responsibility for and will not be liable for any losses, damages or claims arising from the use of the Bear Brothers Cleaning, LLC Service, including, but not limited to, any losses, damages or claims arising from (a) server failure or data loss, (b) forgotten passwords, or (c) “phishing,” spam, viruses, third-party attacks or any other unauthorized third-party activities.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of USA without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of Huntsville, Alabama USA in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

Applicable Laws

These Terms contain the entire agreement, and supersede all prior and contemporaneous understandings between the parties regarding the Bear Brothers Cleaning, LLC Service. These Terms do not alter the terms or conditions of any other electronic or written agreement you may have with Bear Brothers Cleaning, LLC for the Bear Brothers Cleaning, LLC Service or for any other Bear Brothers Cleaning, LLC product, feature, service or otherwise. In the event of any conflict between these Terms and any other agreement you may have with Bear Brothers Cleaning, LLC, the terms of that other agreement will control only if these Terms are specifically identified and declared to be overridden by such other agreement.

Notices

We may send you any notices by email to the address that you have provided. You will be deemed to have received a notice at the time that the email is sent. Please keep your email address information up to date.

Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us at: info@bearbroscleaning.com

Terms and Conditions were last updated on August 8th, 2023.