Huntsville and Birmingham Cleaning Service

Booking with Bear Brothers is simple — just give us a call or text at 256-633-6332. Our team will walk you through your home’s needs, recommend the right service (standard clean, deep clean, recurring, move-in/out), and lock your preferred date and time on the spot. Most customers are booked in under 5 minutes.

Why do we book over the phone? Because every home is different, and a quick conversation lets us match you with the right service and the right cleaner — instead of guessing from a form. We’ve found this gives our customers a better experience from day one.

Payment is processed securely through Stripe with 256-bit SSL encryption. We accept all major credit and debit cards.

Bear Brothers Cleaning is a referral agency that connects clients with vetted professional cleaners. We do not directly employ the cleaners sent to you.

We leave your home beary clean, or we will come reclean for free! You must let us know you need a reclean with 24 hours of the clean.

Customers must provide images of damage of both before and after the cleaning along with proof that damages were caused at the time of the cleaning. All claims must be made within 24 hours of the cleaning. Once the office receives the notification we will contact you as soon as possible. If we do not hear from you within the next 30 days we will assume you do not want to have us resolve the issue and the situation will void.

You do not. Please provide detailed instructions during the booking process or over the phone if you are not present during the cleaning. Such instructions should include, what needs to be done, how to get into the home, and how to lock up as well.

Your card will be charged once the booking is completed. When payments are processed, you will receive an emailed receipt to reflect the charge.

Please allow for an hour arrival time from the beginning of the appointment. If your cleaner still hasn’t arrived within an hour call 256-633-6332

No, we do not give refunds. Instead, we have a different cleaner come re-clean for free until you’re satisfied with the clean.

• Homes over 7,000 SQ FT or over 8 bedrooms/bathrooms
• High-to-reach areas (we do not allow ladder use by cleaners)
• If your fridge or cabinets are full we will do our best
• Cleaning of chandeliers
• Wet wiping of light bulbs
• Cleaning of biohazards (mold, etc)
• Hoarding or junk removal
• Doctor, dentist, veterinarian offices, daycares
• Animal or human waste (litter, poop, bodily fluids)
• Insects/dead rats, mice, or other animals
• Heavy scrubbing or scrapping of walls or floors (wall dusting upon request)
• Steaming or shampooing of carpets
• No upholstery or furniture cleaning
• Washing of exterior windows
• Unfinished flooring
• Garages
• Outside areas

We recommend they have each of the following:

• Commercial vacuum cleaner
• Mop and bucket
• Spray bottles
• Microfiber cloths
• Sponges, magic erasers
• Glass/window cleaner and squeegee
• Multi-purpose cleaner
• Toilet cleaner
• Limescale remover
• Washing up liquid
• Bin bags (large + small)
• Rubber gloves

We only ask you to notify us 24 hours before your appointment if you wish to cancel or reschedule to avoid a $50 cancellation fee. If you cancel or reschedule your appointment online after 24 hours for a next-day cleaning, you will also get charged a $50 fee automatically (this goes to the cleaners because they were expecting a job).