Guaranteed to leave your place Beary Clean, or else we re-clean for free!
Get a free estimate over the phone! Don’t worry about scheduling an estimator.
Our cleaners are highly-vetted professionals and background-checked for your safety.
Feel comfortable knowing the company and the cleaners have insurance for up to $2,000,000.
Professional cleaning solutions tailored for homes, apartments, and commercial spaces
At Bear Brothers Cleaning, we guarantee to leave your place Beary Clean, or we’ll come back and re-clean it for free. No questions asked within 24 hours.
This isn’t a policy buried in fine print. It’s a promise we’ve kept on every single job since day one, and it’s why over 1,000 customers trust us.
Booking with Bear Brothers is simple — just give us a call or text at 256-633-6332. Our team will walk you through your home’s needs, recommend the right service (standard clean, deep clean, recurring, move-in/out), and lock your preferred date and time on the spot. Most customers are booked in under 5 minutes.
Why do we book over the phone? Because every home is different, and a quick conversation lets us match you with the right service and the right cleaner — instead of guessing from a form. We’ve found this gives our customers a better experience from day one.
Payment is processed securely through Stripe with 256-bit SSL encryption. We accept all major credit and debit cards.
The Beary Clean Guarantee is our promise that every clean meets our standard — or we make it right, no questions asked.
If you’re not satisfied with any part of your clean, just let us know within 24 hours of your service. We’ll send a cleaner back out to re-clean the areas that didn’t meet your expectations at no additional cost. No paperwork, no debate, no awkward conversations.
We back this guarantee because we hold our cleaners to a high standard. Every one of our cleaners is vetted through a multi-step hiring process, follows our golden rules on every job, and is held accountable for the quality of their work. The guarantee exists because we expect to deliver — and on the rare occasion we don’t, we own it.
Just call or text us at 256-633-6332 within 24 hours of your clean, and we’ll take care of the rest.
Our cleaners take great care in your home, but on rare occasions accidents can happen. Here’s how we handle them:
If our cleaner accidentally breaks or damages something during a clean, we ask that you let us know within 48 hours of the service so we can investigate. Most issues can be resolved through repair, replacement, or fair-value reimbursement, depending on the item.
A few things to know:
If you believe something has been lost, please check the home thoroughly first — items often turn up in unexpected places. If you still believe an item is missing after a thorough search, contact us within 48 hours and we’ll work with you to investigate.
Our cleaners are independent contractors who carry their own insurance, and Bear Brothers carries general liability insurance to cover legitimate damage claims. To report an issue, just call or text us at 256-633-6332 and we’ll take care of it.
You don’t need to be home for the clean itself — most of our customers are at work, running errands, or out enjoying their day while we clean. Just let us know how to access your home (lockbox code, garage code, hidden key, etc.) and we’ll take care of the rest.
However, you do need to be present at the end of the clean for a post-clean walkthrough on any one-time or first-time clean for our Beary Clean Guarantee to apply.
The walkthrough takes just a few minutes. Our cleaner will walk you through the home so you can confirm everything meets your expectations before they leave. This protects both of us — you get to flag anything immediately while the cleaner is still on-site, and we get to make it right on the spot rather than scheduling a re-clean later.
For recurring cleans (after your first clean), walkthroughs are not required. By that point we know your home, your preferences, and your standards — and you’ve established trust with our team.
Our payment process is designed to protect both you and our cleaners — and it works a little differently depending on the type of service.
We place a hold on your card 24 hours before the scheduled clean to confirm funds are available. You won’t be charged at this point — it’s just a temporary hold to ensure everything is ready to go.
First-Time Cleans, Deep Cleans, and Move-In/Move-Out Cleans
Your card is officially charged after one of two things happens:
This protects you on first-time cleans because if something isn’t right during the walkthrough, we make it right before the charge goes through.
Recurring Cleans
Once you’re an established recurring customer, your card is charged automatically after each completed clean. By that point we know your home and your standards, and the trust has been established — so there’s no need for the post-clean confirmation step.
Payment Security
All payments are processed securely through Stripe using 256-bit SSL encryption. We accept all major credit and debit cards.
Please allow for an hour arrival window from the start of your scheduled appointment. Cleaners can occasionally run a few minutes late due to traffic, prior job timing, or weather — the one-hour window builds in flexibility so you don’t need to worry if they aren’t there at the exact minute.
If your cleaner still hasn’t arrived within an hour of your scheduled start time, please call us at 256-633-6332 and we’ll track them down immediately.
We do our best to communicate proactively if a cleaner is running behind, but a quick call is the fastest way to get an answer if you haven’t heard from us.
We don’t issue refunds — instead, we stand behind every clean with our Beary Clean Guarantee.
If something isn’t right with your service, just let us know within 24 hours and we’ll send a cleaner back out to re-clean the areas that didn’t meet your expectations at no additional cost. This protects both you and our cleaners — you get the clean you paid for, and our team gets the chance to make it right.
We’ve found that the re-clean approach works better than refunds for everyone. You end up with a clean home (which is what you wanted in the first place), and we maintain the high standards we hold our cleaners to.
To request a re-clean under the Beary Clean Guarantee, just call or text us at 256-633-6332 within 24 hours of your service.
To keep our cleaners safe and our quality consistent, there are some things we don’t clean. If you have a service that falls into one of these categories, just let us know and we can recommend a specialty provider.
Safety-related exclusions:
Outside our scope:
Best-effort areas:
If something on this list is essential to your job, let us know during booking — we may be able to make exceptions or refer you to a trusted partner.
Our cleaners are independent contractors who bring their own equipment and supplies to every job. To support consistent quality across all of our cleans, we provide them with a recommended cleaning kit that covers the tools and products needed for a thorough residential clean.
The recommended kit includes:
Because our cleaners are independent contractors, they retain discretion over the specific products and methods they use to complete each job. The recommended kit reflects our standards for quality and safety, but each cleaner brings their own preferred tools and supplies based on their experience.
If you have specific product preferences (e.g., fragrance-free, eco-friendly, pet-safe), let us know during booking and we’ll do our best to match you with a cleaner whose supplies fit your needs.
We ask that you give us at least 24 hours’ notice if you need to cancel or reschedule your appointment. This gives our cleaners time to adjust their schedules and ensures we can offer your time slot to other customers.
Cancellations or reschedules made within 24 hours of your appointment may be subject to a $50 cancellation fee. This fee exists because our cleaners plan their day around your booking — when a job cancels last-minute, they lose income they were counting on.
To cancel or reschedule, just call or text us at 256-633-6332 as soon as you know your plans have changed. The earlier you let us know, the easier it is for everyone.
Bear Brothers Cleaning serves homeowners, military families, and businesses in Mary Esther, Florida — the small Okaloosa County city on Santa Rosa Sound, tucked between Fort Walton Beach and Hurlburt Field along U.S. 98. Mary Esther sits closer to Hurlburt Field than almost any community in the area, which shapes everything about the cleaning market here: this is a military-heavy, year-round residential town, not a vacation destination. The demand is recurring maintenance for busy households, move-in and move-out cleans tied to the constant PCS cycle, and the steady residential work of a established bedroom community on the Sound.
What people here need is straightforward: move-out cleans that pass a base housing or landlord inspection, recurring cleaning that stays consistent visit to visit, and a service that shows up when it says it will. Every clean is backed by our Beary Clean Guarantee: if something isn’t right within 24 hours, we come back and reclean it free — no argument.
We also cover neighboring Fort Walton Beach right next door, Crestview to the north, Destin just east, and the full 30A corridor — so military families and homeowners moving within the area run through one team.
Mary Esther is a small, primarily residential city on Santa Rosa Sound, directly between Fort Walton Beach and Hurlburt Field. Hurlburt Field — home to Air Force Special Operations Command — is effectively next door, and Eglin Air Force Base is minutes east. That proximity defines the community: a large share of Mary Esther households are military families on assignment, arriving and leaving on PCS orders, alongside a stable base of long-term residents and retirees. The Santa Rosa Mall and the U.S. 98 corridor anchor the local commercial activity. This is not a beach rental market, and the cleaning work here looks nothing like the 30A communities to the east.
The defining demand is the military move cycle. Move-out cleaning isn’t occasional here — it’s a year-round constant, and it carries a hard standard: the property has to pass a base housing inspection or a landlord’s final walk-through, often against a tight PCS-driven deadline. We clean move-outs to that standard — detailed kitchens, bathrooms scrubbed thoroughly, baseboards, blinds, inside cabinets, behind and around appliances, floors throughout — and we schedule around PCS timelines. Move-in cleans run the same deep scope on the front end, so a family arriving at Hurlburt or Eglin steps into a genuinely clean home before the household goods truck unloads.
Our standard recurring clean runs a 33-step checklist across kitchens, bathrooms, bedrooms, living areas, hallways, and stairs: making beds, dusting blinds and window sills, wiping baseboards, dusting furniture and light fixtures within reach, mopping and vacuuming, sanitizing bathrooms, cleaning sinks and countertops, wiping appliance exteriors, emptying and wiping trash cans, and general straightening throughout. For military families managing deployments and demanding schedules, and for the dual-income and retired households that make up the rest of Mary Esther, recurring cleaning keeps the home steady without the weekend effort. We offer weekly, bi-weekly, and monthly plans, with the same cleaner assigned to your home whenever possible so the quality stays consistent.
Deep cleaning goes past the standard scope into the detail work — grout, vent covers, ceiling fans, behind appliances, inside cabinets, and the spots a routine visit doesn’t reach. It’s the right call for a seasonal reset, a home that’s gone a while between cleans, or a property getting ready to list. Post-construction cleanup is its own scope, clearing drywall dust, paint, sawdust, and adhesive residue after new builds and renovations.
On the commercial side, Mary Esther’s businesses cluster around the Santa Rosa Mall area and the U.S. 98 corridor — retail, offices, and service businesses. We handle office, retail, and general commercial cleaning scheduled around your operating hours.
Whether your home is near Santa Rosa Sound, off U.S. 98, or anywhere across Mary Esther and the surrounding Okaloosa County area, we cover it.
Bear Brothers Cleaning operates as a referral agency connecting homeowners and businesses with vetted, professional independent contractors. Every cleaner on our platform is screened, background-checked, and trained on our 33-step house cleaning checklist. Mary Esther is a military community first — sitting right between Hurlburt Field and Eglin — and the work here is built around that reality: move-out cleans to inspection standard, scheduling that flexes with PCS timelines, and recurring cleaning that stays consistent rather than swinging with whoever shows up. The same cleaner is assigned to your home whenever possible, and every clean is backed by the Beary Clean Guarantee — if something isn’t right within 24 hours, we come back and reclean it at no charge. Booking is handled online through our secure platform with Stripe payment processing, and we work with military families, renters, homeowners, landlords, and businesses across Mary Esther and Okaloosa County.
Yes. Move-out cleaning is one of our highest-volume services in Mary Esther because Hurlburt Field is right next door and Eglin is minutes away. We clean to inspection standard — detailed kitchens, bathrooms scrubbed thoroughly, baseboards, blinds, inside cabinets, behind appliances, and floors throughout — so the property passes a base housing checkout or a landlord’s final walk-through. We schedule around PCS timelines and tight move-out windows, and the Beary Clean Guarantee means a clean that misses something gets fixed before your deadline.
You can get a quote and book online through our website in a few minutes. Select your service type, enter your home size by bedrooms and bathrooms, choose any add-on services, and pick your date. The whole process is handled online, so there’s no waiting on a callback or a manual estimate.
Yes. Move-in cleaning runs the same deep scope as a move-out clean, on the front end. If you’re relocating to Mary Esther for an assignment at Hurlburt or Eglin and want the home clean before the moving truck unloads, we can schedule the clean ahead of your household goods delivery.
The independent contractors who clean through Bear Brothers carry their own insurance coverage. We also stand behind every clean with the Beary Clean Guarantee — if something is missed or unsatisfactory, we return and reclean at no charge, as long as you notify us within 24 hours of the clean.
Yes. We offer weekly, bi-weekly, and monthly recurring plans. Recurring cleaning is popular here with military families managing deployments and demanding schedules, and with the dual-income and retired households that make up the rest of the community. Most households land on bi-weekly, and we assign the same cleaner whenever possible for consistency.
We cover Mary Esther and the surrounding Okaloosa County area, plus Fort Walton Beach right next door, Crestview to the north, Destin to the east, and the full 30A corridor. If you’re relocating within the area — common with military moves — the same team can handle both ends.
Our standard clean runs a 33-step checklist across kitchens, bathrooms, bedrooms, living areas, hallways, and stairs: mopping, vacuuming, dusting, making beds, cleaning toilets and showers, wiping kitchen appliances and counters, emptying trash, dusting blinds and window sills, dusting light fixtures within reach, and general straightening. Deep cleans, move-out cleans, and post-construction cleans go further into baseboards, behind appliances, inside cabinets, and detail work a standard visit doesn’t cover.
Book directly through our website. Select your service type, enter your home size by bedrooms and bathrooms, choose any add-on services, pick your date, and pay securely through Stripe. The whole process takes a few minutes.
Yes. For homes 2,500 square feet or larger, we send a team of two cleaners to hold quality and finish in a reasonable window. For landlords and property managers turning multiple units between military tenants, we set up routing and scheduling that covers the full portfolio under one point of contact.
